Terms of Service
1. General
Welcome to Cake amor andd more. By placing an order with us, you agree to the following Terms of Service. These terms apply to all products, services, and transactions made through our bakery, whether online or in-store.
2. Orders
All orders must be placed at least 1 day in advance (depending on the product).
Custom cake and bulk orders may require a deposit of [percentage]% at the time of booking.
Order changes (design, flavor, size) must be requested no later than [X days] before the delivery or pickup date.
We reserve the right to refuse orders that violate our policies or are impractical to produce.
3. Payments
Full payment is required before delivery or upon pickup, unless otherwise agreed.
We accept payments via cash or mobile money.
Deposits are non-refundable unless the bakery cancels the order.
4. Cancellations & Refunds
Cancellations made [X days] before pickup/delivery are eligible for a partial refund.
No refunds for cancellations made within [X days] of delivery or pickup.
In case of bakery error or product defect, we may offer a refund, replacement, or store credit at our discretion.
5. Pickup & Delivery
The customer is responsible for picking up orders on time.
For delivery orders:
Delivery charges apply based on location.
We are not responsible for damage after successful delivery.
6. Allergens & Dietary Information
All products may contain or come into contact with common allergens (e.g., dairy, nuts, gluten, eggs, soy).
Special dietary requests (e.g., vegan, gluten-free) must be communicated clearly at the time of ordering.
We cannot guarantee a completely allergen-free environment.
7. Product Guarantee
We take pride in our freshness and quality. Please consume products by the recommended date for the best experience.
Once the product leaves our bakery or is delivered, we are not responsible for improper handling or storage by the customer.
8. Limitation of Liability
Our liability for any order is strictly limited to the purchase price paid.
We are not liable for indirect, incidental, or consequential damages.